Leaving the first company I was enthused and motivated by their passion, vision and energy, I wanted to slit my wrists as I left the second business because I was so depressed.
Completely embracing the internet age, company number 1 has designed a process where the vehicles are dismantled, all parts quality controlled, tagged, imaged and racked, then listed on e-bay and sold. At the time of my visit they had over 12,000 listings on e-bay and were selling in excess of 200 items per day.
When I arrived at company number 2 I was immediately met by de-motivated owners and staff telling me that the business was running on fumes, had no future and was just ticking over; the owners had recently invested in another business and were putting their efforts into that, giving the message to their staff that the auto recycling business was not important to them.
The main question that I came away from this under-performing business was how did this happen? This is a business that has been running for over 30 years, very successfully giving a living to the owners and quality employment to their staff, yet it is now struggling to survive. Unfortunately the negative attitude of the owners didn’t give me any hope for a better outcome apart from closure or sale.
The difference between both companies can be summed up in one word – Vision.
The owners of the first company have a vision of the future where they are a factory that is producing green recycled parts, and sell thousands of parts daily using on-line platforms (e-bay is only one tool that they could use). The other company do not have a vision for a successful future for their business at the moment.
Vision is essential for any business to survive; the vision needs to stretch the staff to perform better, for the company to be more efficient, and for customers to want to return and also to recommend their families and friends to that business.
Salvage Wire have developed a training course for Owners, Managers and Leaders within the Auto Recycling and Motor Salvage industry that asks the following questions.
- Do you have a vision for the future of your company?
- Is your company competing at the highest level?
- Is there one thing your company could do better than anyone else?
- Do you have the right staff in the best roles for their skills?